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Returns, Refunds & Shipping

Last updated: June 28, 2026

[IMPORTANT PLACEHOLDER — Mahwish should confirm this matches how she actually operates before publishing.]

Returns & exchanges

Because most pieces are claimed live and are limited or one-of-a-kind, all sales are final unless the item arrives damaged, defective, or is the wrong item.

Problems with your order

If something arrives damaged or incorrect, message Mahwish on WhatsApp at 970-581-0535 within 48 hours of delivery, with photos. We will work with you on a replacement, exchange, or refund where appropriate.

Shipping

Orders are shipped after payment is received. Shipping times vary by item and destination; we will share an estimate when you order. Shipping costs, if any, are confirmed at the time of your order.

Cancellations

Once an order is confirmed and paid, it generally cannot be cancelled, except at our discretion.